Confirm the workspace shown in the portal header. An MSP workspace and each
customer workspace have separate apps, credentials, permissions, and audit
history.
Connect an app
Open Apps, select the provider you need, and complete its connection
flow. Organization apps use a shared workspace credential; personal apps
ask each user to connect their own account.
Grant access
Enable the app for the workspace and grant the required tools through your
groups or user policy. A connected credential does not automatically expose
every tool.