Contact support
Email support@stackyapper.dev for product,
account, billing, portal, app, and AI-client connection help.
What to include
- Your workspace name and, for an MSP, the affected customer workspace
- The app, tool, portal page, or AI client involved
- The approximate time of the attempt and your time zone
- The exact error shown to you
- Relevant Audit request or result identifiers
- A screenshot if it does not contain confidential provider data
- The safe troubleshooting steps you already tried
These details help support correlate your report with operational metadata
without needing the content of a provider request or response.
What not to send
Do not send:
- Passwords
- MCP API keys
- Provider API keys or client secrets
- OAuth access or refresh tokens
- Session cookies
- Raw provider request or response bodies containing customer data
If a credential may have been exposed, revoke or rotate it before contacting
support.
Security and legal requests
Report a suspected vulnerability or security incident to
security@stackyapper.dev. Send privacy or
legal questions to legal@stackyapper.dev.
Review the Stackyapper Trust Center for public
security, privacy, data-handling, and governance material.