Managed customers for MSPs
Managed customer workspaces are an optional Stackyapper mode for MSPs. The
company-wide workspace, app, access, AI-client, and Audit concepts still apply;
each managed customer adds a separate tenant boundary.
Use a managed customer workspace when the customer requires distinct users,
connections, policies, Audit scope, or lifecycle controls. Do not use naming
conventions as a substitute for a workspace boundary.
Scope safety
Before configuring an app or changing access:
- Check Current workspace in the sidebar.
- Confirm the customer name and domain.
- Confirm the provider tenant belongs to that customer.
- Make the change.
- Verify the resulting activity inside the same workspace.
Customer users should not receive access to the MSP's internal workspace unless
that is an intentional, reviewed exception.